Resolved after 1 hour 30 minutes, affecting Channels REST API and Channels WebSocket client API and 1 more, on August 22, 2026.
A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.
Affected components
Channels REST APIChannels WebSocket client APIChannels presence channels
Update timeline
- investigating Aug 22, 2026, 03:17 AM UTC
We are investigating an increased error rate affecting the us2 cluster. All services remain operational, but a subset of customers may experience intermittent issues.
- monitoring Aug 22, 2026, 03:32 AM UTC
A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.
- resolved Aug 22, 2026, 04:47 AM UTC
This incident has been resolved.
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