Pusher incident

Intermittent errors with message delivery

Resolved after 30 minutes, affecting Channels WebSocket client API and Channels presence channels, on January 16, 2026.

monitoring Jan 16, 2026, 01:16 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 16, 2026, 01:07 AM UTC
Resolved
Jan 16, 2026, 01:37 AM UTC
Duration
30m
Detected by Pingoru
Jan 16, 2026, 01:07 AM UTC

Affected components

Channels WebSocket client APIChannels presence channels

Update timeline

  1. investigating Jan 16, 2026, 01:07 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 16, 2026, 01:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 01:37 AM UTC

    This incident has been resolved.

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