Pusher incident

Increased error rate on the US2 cluster impacting presence events

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Resolved after 14 minutes, affecting Channels presence channels and Channels Webhooks, on January 26, 2026.

investigating Jan 26, 2026, 10:29 PM UTC

We are currently investigating this issue.

Started
Jan 26, 2026, 10:29 PM UTC
Resolved
Jan 26, 2026, 10:43 PM UTC
Duration
14m
Detected by Pingoru
Jan 26, 2026, 10:29 PM UTC

Affected components

Channels presence channelsChannels Webhooks

Update timeline

  1. investigating Jan 26, 2026, 10:29 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 26, 2026, 10:43 PM UTC

    This incident has been resolved.

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