Pusher incident

Some customers are unable to downgrade their account

Resolved after 25 minutes, affecting Channels Dashboard, on November 1, 2024.

investigating Nov 01, 2024, 03:32 PM UTC

We are aware of an issue where customers can't downgrade their account plan. Everything else continues to function normally.

Started: Nov 01, 2024, 03:32 PM UTC
Resolved: Nov 01, 2024, 03:58 PM UTC
Duration: 25m
Detected by Pingoru: Nov 01, 2024, 03:32 PM UTC

Affected components

Channels Dashboard

Update timeline

investigating Nov 01, 2024, 03:32 PM UTC

We are aware of an issue where customers can't downgrade their account plan. Everything else continues to function normally.
resolved Nov 01, 2024, 03:58 PM UTC

This incident has been resolved.

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