Pusher incident

Pusher dashboard inaccessible for logins with username/password

Minor Vendor's status page →

Resolved after 49 minutes, affecting Channels Dashboard and Beams dashboard, on January 13, 2025.

investigating Jan 13, 2025, 08:27 PM UTC

We are currently investigating an issue where the Pusher dashboard is inaccessible to users attempting to login with username/password. Users logging with SSO are unaffected. Pusher products remain functional without any issues.

Started
Jan 13, 2025, 08:27 PM UTC
Resolved
Jan 13, 2025, 09:16 PM UTC
Duration
49m
Detected by Pingoru
Jan 13, 2025, 08:27 PM UTC

Affected components

Channels DashboardBeams dashboard

Update timeline

  1. investigating Jan 13, 2025, 08:27 PM UTC

    We are currently investigating an issue where the Pusher dashboard is inaccessible to users attempting to login with username/password. Users logging with SSO are unaffected. Pusher products remain functional without any issues.

  2. resolved Jan 13, 2025, 09:16 PM UTC

    This incident has been resolved.

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