Pusher incident

Pusher Channel Historical Usage reports are not working since 27 July 4 PM UTC+1

Resolved after 23 hours 33 minutes, affecting Channels Dashboard, on July 28, 2025.

monitoring Jul 29, 2025, 08:25 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 28, 2025, 01:45 PM UTC
Resolved
Jul 29, 2025, 01:18 PM UTC
Duration
23h 33m
Detected by Pingoru
Jul 28, 2025, 01:45 PM UTC

Affected components

Channels Dashboard

Update timeline

  1. investigating Jul 28, 2025, 01:45 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 28, 2025, 01:46 PM UTC

    This is only affecting historical usage reports. The real-time stats is functioning as expected.

  3. identified Jul 28, 2025, 03:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 29, 2025, 08:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 29, 2025, 01:18 PM UTC

    This incident has been resolved.

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