Pusher incident

Intermittent failures establishing socket connections on our US2 cluster for some customers

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Resolved after 3 hours 17 minutes, affecting Channels WebSocket client API, on August 3, 2025.

investigating Aug 03, 2025, 01:55 AM UTC

We are currently investigating this issue.

Started
Aug 03, 2025, 01:55 AM UTC
Resolved
Aug 03, 2025, 05:12 AM UTC
Duration
3h 17m
Detected by Pingoru
Aug 03, 2025, 01:55 AM UTC

Affected components

Channels WebSocket client API

Update timeline

  1. investigating Aug 03, 2025, 01:55 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 03, 2025, 05:12 AM UTC

    This incident has been resolved.

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