Resolved after 38 minutes, affecting portal.publicsquare.com and api.publicsquare.com, on October 21, 2026.
We have identified and resolved the source of the issue. The Merchant Portal is now fully operational. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 21, 2026, 01:33 PM UTC
We’re aware some merchants are unable to access the PublicSquare Merchant Portal (portal.publicsquare.com: http://portal.publicsquare.com). Our team is actively investigating.
- resolved Oct 21, 2026, 02:12 PM UTC
We have found the root cause. Merchant portal should be available as DNS fully propagates. We will continue to monitor.
- resolved Oct 21, 2026, 06:30 PM UTC
We have identified and resolved the source of the issue. The Merchant Portal is now fully operational. Thank you for your patience.
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