Protime incident

General connection issues Premium and myProtime

Minor Vendor's status page →

Resolved after 3 hours 13 minutes, affecting ProTime and myProtime and 1 more, on November 17, 2025.

investigating Jan 30, 2026, 02:58 PM UTC

At this moment we encounter general connection issues for Premium and myProtime. Our datacenter engineers are working on it to have this fixed as soon as possible.

Started
Nov 17, 2025, 08:46 AM UTC
Resolved
Nov 17, 2025, 11:59 AM UTC
Duration
3h 13m
Detected by Pingoru
Nov 17, 2025, 08:46 AM UTC

Affected components

ProTimemyProtimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioning

Update timeline

  1. investigating Jan 30, 2026, 02:58 PM UTC

    At this moment we encounter general connection issues for Premium and myProtime. Our datacenter engineers are working on it to have this fixed as soon as possible.

  2. resolved Jan 30, 2026, 02:58 PM UTC

    This incident has been resolved.

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