Protime incident

Possible issues with Myprotime , Provisit

Minor Vendor's status page →

Resolved after 4 hours 48 minutes, affecting myProtime and ProVisit, on December 15, 2025.

investigating Jan 30, 2026, 02:58 PM UTC

We are currently experiencing issues affecting calculations, absence requests, Premium synchronization, and occasional “Access Denied” errors in ProVisit. Our team is actively working on a fix, and we sincerely apologize for the inconvenience.

Started
Dec 15, 2025, 07:00 AM UTC
Resolved
Dec 15, 2025, 11:48 AM UTC
Duration
4h 48m
Detected by Pingoru
Dec 15, 2025, 07:00 AM UTC

Affected components

myProtimeProVisit

Update timeline

  1. investigating Jan 30, 2026, 02:58 PM UTC

    We are currently experiencing issues affecting calculations, absence requests, Premium synchronization, and occasional “Access Denied” errors in ProVisit. Our team is actively working on a fix, and we sincerely apologize for the inconvenience.

  2. resolved Jan 30, 2026, 02:58 PM UTC

    This incident has been resolved.

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