Resolved after 7 hours 43 minutes, affecting myProtime, on December 18, 2025.
We have received reports of anomalies in MyProtime, including some incorrect alerts. For most customers there is no impact, but we do see an increase in customer reports. Our team is currently investigating the issue, and we sincerely apologize for the inconvenience.
Affected components
Update timeline
- investigating Jan 30, 2026, 02:59 PM UTC
We have received reports of anomalies in MyProtime, including some incorrect alerts. For most customers there is no impact, but we do see an increase in customer reports. Our team is currently investigating the issue, and we sincerely apologize for the inconvenience.
- resolved Jan 30, 2026, 02:59 PM UTC
This incident has been resolved.
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