Protime incident
Actions on the works calendar are not being processed.
Resolved after 7 days 5 hours, affecting ProTime, on March 16, 2026.
Work calendars are functioning normally again. For some customers, there may be missing data since the beginning of the incident. We are currently investigating this and working on a resolution. If any action is required from your side, you will receive direct communication from us. If you do not receive further communication, either you are not impacted or the issue will be resolved automatically. We apologize for the inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Mar 18, 2026, 02:41 PM UTC
We are currently investigating this issue.
- monitoring Mar 18, 2026, 02:54 PM UTC
Dear user, We are currently experiencing an issue with work calendars. To resolve this, Please restart the Protime application. Affected customers will receive communication via their Premium session.
- monitoring Mar 18, 2026, 04:09 PM UTC
Work calendars are functioning normally again. For some customers, there may be missing data since the beginning of the incident. We are currently investigating this and working on a resolution. If any action is required from your side, you will receive direct communication from us. If you do not receive further communication, either you are not impacted or the issue will be resolved automatically. We apologize for the inconvenience this issue may have caused.
- resolved Mar 23, 2026, 01:22 PM UTC
This incident has been resolved.
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