ProQuest incident

ADMIN.PROQUEST.COM20250520131300

Resolved after 8 hours 4 minutes, affecting admin.proquest.com, on May 20, 2025.

resolved May 20, 2025, 09:17 PM UTC

Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.

Started
May 20, 2025, 01:13 PM UTC
Resolved
May 20, 2025, 09:17 PM UTC
Duration
8h 4m
Detected by Pingoru
May 20, 2025, 01:13 PM UTC

Affected components

admin.proquest.com

Update timeline

  1. investigating May 20, 2025, 01:13 PM UTC

    Currently, a system issue is affecting the performance of usage reporting on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified May 20, 2025, 02:51 PM UTC

    We've identified the issue affecting the performance of usage reporting on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved May 20, 2025, 09:17 PM UTC

    Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.

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