ProQuest incident

EBOOK CENTRAL20260817185600

Resolved after 4 hours 59 minutes, affecting Ebook Central, on August 17, 2026.

resolved Aug 17, 2026, 11:54 PM UTC

Good news - the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central has been resolved, and the product is operating normally.

Started
Aug 17, 2026, 06:56 PM UTC
Resolved
Aug 17, 2026, 11:55 PM UTC
Duration
4h 59m
Detected by Pingoru
Aug 17, 2026, 06:56 PM UTC

Affected components

Ebook Central

Update timeline

  1. investigating Aug 17, 2026, 06:56 PM UTC

    Currently, a system issue is affecting the performance of Authentication and Single-Sign-On on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 17, 2026, 07:35 PM UTC

    We've identified the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Aug 17, 2026, 11:54 PM UTC

    Good news - the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central has been resolved, and the product is operating normally.

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