Project44 Outage History
Project44 is up right nowPingoru has recorded 54 incidents for Project44: 50 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 75 of 720 (10%) |
| May 2026 | 5 | 102 of 744 (14%) |
| June 2026 | 3 | 316 of 720 (44%) |
| July 2026 | 2 | 71 of 744 (10%) |
| August 2026 | 1 | 22 of 744 (3%) |
| September 2026 | 10 | 275 of 720 (38%) |
| October 2026 | 3 | 26 of 590 (4%) |
Incidents, newest first
Minor October 22, 2025 Partial Service Disruption Affecting Last Mile Shipments 1d 20h Application
Started Oct 22, 2025, 07:01 PM UTC· resolved Oct 24, 2025, 03:49 PM UTC
- investigating Oct 22, 2025, 07:01 PM UTC
Dear Valued Customer, We are currently experiencing a partial disruption impacting our Last Mile services. Some shipments are not being indexed into the platform, resulting in users being unable to search for affected shipments within the user interface. Our team is actively investigating the issue to restore full functionality as quickly as possible. We appreciate your patience and apologize for any inconvenience. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support.
- monitoring Oct 22, 2025, 07:53 PM UTC
Dear Valued Customer, Our engineering team has deployed a fix and our team will continue to closely monitor the platform to ensure ongoing stability and performance. We will keep you informed of any further developments, should they arise. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at [email protected]. Regards, Customer Support
- monitoring Oct 24, 2025, 03:46 PM UTC
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards. Customer Support.
- resolved Oct 24, 2025, 03:49 PM UTC
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards. Customer Support.
Major October 20, 2025 Movement Shipment Visibility – North America Production 17h 30m NA - Movement
Started Oct 20, 2025, 08:23 PM UTC· resolved Oct 21, 2025, 01:54 PM UTC
- investigating Oct 20, 2025, 08:23 PM UTC
Dear Valued Customer, We are currently experiencing a service disruption impacting Movement Shipment Visibility within the North America Production environment. Customers may be unable to view or filter shipments in the Movement platform at this time. Our engineering team is actively investigating the issue and working diligently to restore full functionality as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the matter. project44 remains committed to delivering reliable and high-availability services to our customers.If you have any questions or require immediate assistance, please contact us at [email protected] Best Regards Customer Support
- monitoring Oct 20, 2025, 08:55 PM UTC
Dear Valued Customer, We’re pleased to inform you that the earlier global disruption affecting the Movement platform has been resolved. All services are now operating normally, and customers are once again able to view their shipments. Our team will continue to closely monitor the platform to ensure ongoing stability. We sincerely appreciate your patience and understanding during this time. At project44, we remain dedicated to delivering reliable, high-availability services and a seamless experience for our customers. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected].
- resolved Oct 21, 2025, 01:54 PM UTC
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and all services are now operating as expected. customers are able to view their shipments. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards Customer Support
Critical October 20, 2025 Last Mile and Truckload Tracking Service Outage - North America Region 19h 19m Data API, Orders API, Shipments API, Case Service API and 7 more
Started Oct 20, 2025, 09:10 AM UTC· resolved Oct 21, 2025, 04:30 AM UTC
- investigating Oct 20, 2025, 09:10 AM UTC
Dear Valued Customer, One of our third-party service providers, Amazon Web Services (AWS), is currently experiencing a service outage that is impacting the Last Mile mode and Truckload Tracking in our North America production environment. As a result, Last Mile customers may experience difficulties logging into the platform and could encounter delays in receiving updates due to data not being processed in real time. Additionally, customers may see delayed tracking updates for Truckload shipments. Our Engineering teams are actively collaborating with AWS to restore full functionality as quickly as possible. We understand the critical nature of this disruption and sincerely apologize for any inconvenience it may cause. You can follow AWS’s service status updates here: https://health.aws.amazon.com/health/status Best Regards Customer Support
- monitoring Oct 20, 2025, 10:10 AM UTC
Dear Valued Customer, AWS services have recovered, and our Engineering team has confirmed that our systems are also stabilizing. The Last Mile platform should now be fully accessible. Our team continues to closely monitor the situation to ensure sustained stability and optimal performance. Best Regards Customer Support
- monitoring Oct 20, 2025, 03:32 PM UTC
We are continuing to monitor for any further issues.
- identified Oct 20, 2025, 03:39 PM UTC
Dear Valued Customer, We wanted to inform you that our Last Mile Public APIs, including the PDD API, are still inoperative due to the ongoing global AWS outage.Our Last Mile Engineering team is actively working to identify a solution, while also monitoring AWS’s public updates. We’ll continue to keep you informed as the situation evolves. Thank you for your patience and understanding. If you require any immediate assistance, please don’t hesitate to reach out by creating a ticket at [email protected]. Best Regards Customer Support
- identified Oct 20, 2025, 04:16 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 06:10 PM UTC
Dear Valued Customer, We are pleased to inform you that the Last Mile Public APIs, including the PDD API, are now stable. Our monitoring indicates that all services are operating normally. The Last Mile Engineering team continues to closely monitor the systems to ensure sustained stability. We sincerely appreciate your patience and understanding during this incident. If you experience any issues or need immediate assistance, please contact us by creating a ticket at [email protected] Best Regards Customer Support
- resolved Oct 21, 2025, 04:30 AM UTC
Dear Valued Customer, We would like to inform you that the issue has been fully resolved, and all services are now operating as expected. We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards Customer Support
Minor October 14, 2025 Estes Express (EXLA) Soap API Service Disruption 1h 47m LTL Carrier
Started Oct 14, 2025, 02:30 PM UTC· resolved Oct 14, 2025, 04:17 PM UTC
- identified Oct 14, 2025, 02:30 PM UTC
Dear Valued Customer, We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time. We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available. Best Regards, Vyshnav Support Operations Specialist
- monitoring Oct 14, 2025, 02:46 PM UTC
Dear Valued Customer, As per the latest update from Estes Express(EXLA), we have been informed that this issue has been resolved. We are continuing to monitor from our end. Best Regards, Vyshnav Raju Support Operations Specialist
- resolved Oct 14, 2025, 04:17 PM UTC
Dear Valued Customer, The issue has been resolved at carrier end. Best Regards, Vyshnav Raju Support Operations Specialist