Resolved after 6 hours 15 minutes, on September 12, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Sep 12, 2025, 04:23 AM UTC
The services importing data from 3rd party platforms including AEMP imports are down, we are investigating the root cause.
- identified Sep 12, 2025, 06:32 AM UTC
Root cause identified. Our engineers are working on fixing it.
- monitoring Sep 12, 2025, 07:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 08:15 AM UTC
This incident has been resolved.
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