Resolved after 3 days 1 hour, affecting Web Service and REST API, on October 12, 2026.
We are continuing to monitor for any further issues.
Affected components
Web ServiceREST API
Update timeline
- monitoring Oct 15, 2026, 10:17 AM UTC
Between 12oct2026 and 15oct2026 DataPlatform has failed to send out any emails.
- monitoring Oct 15, 2026, 10:18 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 15, 2026, 10:21 AM UTC
This incident has been resolved.
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