Products Up incident

Data Processing queues

Resolved after 14 hours 24 minutes, affecting Data Processing, on May 20, 2025.

monitoring May 20, 2025, 05:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 20, 2025, 04:28 PM UTC
Resolved
May 21, 2025, 06:53 AM UTC
Duration
14h 24m
Detected by Pingoru
May 20, 2025, 04:28 PM UTC

Affected components

Data Processing

Update timeline

  1. investigating May 20, 2025, 04:28 PM UTC

    Due to an influx of jobs that is higher than usual, a queue has built up in our scheduler system. We are actively working to process the backlog and restore normal operations. Our team is monitoring the situation closely, and jobs are being processed as efficiently as possible. We ask for your understanding and patience as we work through this.

  2. monitoring May 20, 2025, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2025, 06:53 AM UTC

    This incident has been resolved.

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