Resolved after 1 hour 42 minutes, affecting Platform API and Productsup Platform and 1 more, on June 5, 2025.
The network connection between our two datacenters has been restored, and services are fully available at this time. Thanks for your patience and continued support. Best regards, Productsup Network Operations Center
Affected components
Update timeline
- investigating Jun 05, 2025, 10:47 PM UTC
Due to to the unexpected interruption of our network connection between two of our datacenters, some services might encounter degraded performance or be intermittently unreachable. We are currently investigating what caused the interruption of the connection and will update this thread when we have done so. Best regards, Productsup Network Operations Center
- resolved Jun 06, 2025, 12:30 AM UTC
The network connection between our two datacenters has been restored, and services are fully available at this time. Thanks for your patience and continued support. Best regards, Productsup Network Operations Center
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