Resolved after 3 hours 6 minutes, affecting Insights, on February 12, 2026.
The issue has been mitigated and we're currently monitoring it.
Affected components
Insights
Update timeline
- investigating Feb 12, 2026, 03:23 PM UTC
We are currently investigating an issue where some Spark insights analyses may use outdated note content due to an upstream problem with our AI provider. Impact is limited to the quality of insights analysis; all other Productboard functionality remains available, and we will share further updates here as our provider implements a fix.
- monitoring Feb 12, 2026, 04:48 PM UTC
The issue has been mitigated and we're currently monitoring it.
- resolved Feb 12, 2026, 11:53 PM UTC
This incident has been resolved.
Your product runs on more than productboard
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services