Resolved after 3 hours 55 minutes, affecting Web Application and MCP, APIs and Integrations, on November 8, 2024.
The recent incident resulting in downtime has now been resolved. Our team identified and addressed the underlying issue, and all systems are now operating normally. We appreciate your patience and apologize for any inconvenience caused. If you have any questions please reach out to our support team.
Affected components
Update timeline
- identified Nov 08, 2024, 07:47 PM UTC
We have identified an issue impacting team spaces, insights automation, objectives and initiatives for all customers. We have identified the problem and are currently working on resolving the issue. We apologize for the inconvenience and will update when resolved.
- identified Nov 08, 2024, 08:52 PM UTC
We have identified the issue, and our team is working on fixing it.
- identified Nov 08, 2024, 10:36 PM UTC
We are actively working on a fix. Both Productboard and APIs are currently unavailable. We appreciate your patience and will update you soon on the progress.
- resolved Nov 08, 2024, 11:43 PM UTC
The recent incident resulting in downtime has now been resolved. Our team identified and addressed the underlying issue, and all systems are now operating normally. We appreciate your patience and apologize for any inconvenience caused. If you have any questions please reach out to our support team.
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