productboard incident

Portals are not loading

Resolved after 9 minutes, on October 7, 2025.

identified Oct 07, 2025, 11:59 AM UTC

We are currently experiencing an issue where portals (public/external/shared/private) are not loading. We have identified the root cause and are working on a fix.

Started
Oct 07, 2025, 11:59 AM UTC
Resolved
Oct 07, 2025, 12:09 PM UTC
Duration
9m
Detected by Pingoru
Oct 07, 2025, 11:59 AM UTC

Update timeline

  1. identified Oct 07, 2025, 11:59 AM UTC

    We are currently experiencing an issue where portals (public/external/shared/private) are not loading. We have identified the root cause and are working on a fix.

  2. resolved Oct 07, 2025, 12:09 PM UTC

    A fix has been implemented and portals are working as expected.

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