Procare incident

Procare Online reported Slowness

Resolved after 7 hours 9 minutes, affecting Schools Login and API, on March 28, 2025.

monitoring Mar 28, 2025, 02:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 28, 2025, 01:24 PM UTC
Resolved
Mar 28, 2025, 08:33 PM UTC
Duration
7h 9m
Detected by Pingoru
Mar 28, 2025, 01:24 PM UTC

Affected components

Schools LoginAPI

Update timeline

  1. investigating Mar 28, 2025, 01:24 PM UTC

    We have received reports that Procare Online and Procare Engagement functionality are currently experiencing system slowness. Our engineers are actively investigating the reason for this issue and working towards a resolution. We will continue to send updates here.

  2. monitoring Mar 28, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2025, 08:33 PM UTC

    This incident has been resolved.

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