Resolved after 59 minutes, affecting MyProcare Parent Portal and API and 1 more, on July 21, 2025.
The issue affecting the ability to save payment methods in Procare Online, Procare Desktop, and SchoolCare Works has been resolved. All systems are now functioning as expected. We appreciate your patience while our team worked to address this.
Affected components
Update timeline
- investigating Jul 21, 2025, 01:28 PM UTC
We’re aware of an issue affecting the ability to save payment methods in Procare Online. Our team is actively investigating and working to restore full functionality. We’ll provide updates as soon as additional information becomes available.
- investigating Jul 21, 2025, 01:48 PM UTC
We’re aware of an issue affecting the ability to save payment methods in Procare Online, Procare Desktop, and SchoolCare Works. Our team is actively investigating and working to restore full functionality. We’ll provide updates as soon as additional information becomes available.
- resolved Jul 21, 2025, 02:28 PM UTC
The issue affecting the ability to save payment methods in Procare Online, Procare Desktop, and SchoolCare Works has been resolved. All systems are now functioning as expected. We appreciate your patience while our team worked to address this.
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