Procare incident
[Intermittent] Procare Professional Development is Unreachable
Resolved after 6 hours 39 minutes, affecting Procare Professional Development and ChildPlus Continuing Education, on July 21, 2025.
Procare Professional Development is now fully accessible. You can visit the following websites to continue your learning journey: https://procareprofessionaldevelopment.com/ https://childpluscontinuingeducation.com/ If you continue to experience any issues accessing these websites, please contact Procare Support for further assistance.
Affected components
Update timeline
- identified Jul 21, 2025, 03:37 PM UTC
We have identified that Procare Professional Development is intermittently unreachable due to ongoing performance issues with a third-party provider. Our team is actively working with the third-party provider to resolve this issue. In the meantime, if you are experiencing access issues, please try the following steps to help restore access: 1. Ensure that "www" is included in the URL. 2. Clear your browser cache and cookies. 3. Try using a different browser. 4. Use an incognito window. We apologize for the inconvenience and appreciate your patience and understanding as we work towards a resolution. Impacted Websites: https://procareprofessionaldevelopment.com/ https://childpluscontinuingeducation.com/ Access will be restored as soon as the issue is resolved.
- resolved Jul 21, 2025, 10:17 PM UTC
Procare Professional Development is now fully accessible. You can visit the following websites to continue your learning journey: https://procareprofessionaldevelopment.com/ https://childpluscontinuingeducation.com/ If you continue to experience any issues accessing these websites, please contact Procare Support for further assistance.
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