Resolved after 1 day 19 hours, affecting API, on August 11, 2025.
The payment processing delay has been fully resolved. All affected transactions have been successfully processed, and funding is complete. Payment processing is now operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 11, 2025, 08:49 PM UTC
We are aware of an issue affecting some payment transactions and are actively investigating. All funds remain secure. We will provide an update as soon as more information is available.
- identified Aug 12, 2025, 03:12 PM UTC
We are continuing to investigate the issue affecting some payment transactions. Our team has identified additional payments from July 31 through August 7 and are processing these today. All funds remain secure and payments will complete processing with funding expected tomorrow. We appreciate your patience and will provide updates as more information becomes available.
- resolved Aug 13, 2025, 04:42 PM UTC
The payment processing delay has been fully resolved. All affected transactions have been successfully processed, and funding is complete. Payment processing is now operating normally. Thank you for your patience.
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