Resolved after 7 hours 13 minutes, affecting Popups and Embedded Forms, on October 19, 2026.
Privy Popups and Embedded Forms are functioning for Shopify stores. Our team is working with Shopify on this issue, and we're continuing to monitor the situation.
Affected components
Update timeline
- investigating Oct 19, 2026, 01:15 PM UTC
We're receiving reports of Popups and Embedded Forms not showing for some Shopify stores. Our engineering team is actively investigating. If you have questions, contact our support team at [email protected].
- monitoring Oct 19, 2026, 07:56 PM UTC
Privy Popups and Embedded Forms are functioning for Shopify stores. Our team is working with Shopify on this issue, and we're continuing to monitor the situation.
- resolved Oct 19, 2026, 08:28 PM UTC
Privy Popups and Embedded forms are operating correctly.
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