Resolved after 1 day 4 hours, affecting Dashboard and Popups and 1 more, on October 17, 2026.
We have deployed that has resolved the issues for nearly all Displays, including Popups, Embedded Forms, and Landing Pages. We're continuing to mop up issues still affecting a small number of Displays and will update again once we've resolved those issues.
Affected components
Update timeline
- identified Oct 17, 2026, 10:34 PM UTC
We are investigating a security issue affecting Privy displays. As a precaution, we have temporarily turned off Privy displays on all stores. While displays are off, they won’t appear on your website, and you won’t collect new signups through them. You don’t need to take any action. Your displays will return as they were once displays are back on. If you have questions, reach our team at [email protected]
- identified Oct 18, 2026, 12:30 AM UTC
We've extended the maintenance to cover the main Privy app and dashboard. While we work on this, the privy application interface is unavailable.
- monitoring Oct 18, 2026, 02:20 AM UTC
Privy displays and the Privy dashboard are operational. Our team is continuing to monitor the situation.
- identified Oct 18, 2026, 03:24 AM UTC
Privy Displays are offline. Our team is continuing to work on the issue.
- identified Oct 18, 2026, 05:18 PM UTC
Our team has resolved an issue affecting Email Delivery metrics. Email campaigns are recovering, please reach out to support if you are seeing any issues. We continue to work to get popups and displays back online.
- identified Oct 18, 2026, 09:00 PM UTC
Our team is still working on a fix for this issue.
- monitoring Oct 18, 2026, 11:01 PM UTC
We have deployed that has resolved the issues for nearly all Displays, including Popups, Embedded Forms, and Landing Pages. We're continuing to mop up issues still affecting a small number of Displays and will update again once we've resolved those issues.
- resolved Oct 19, 2026, 03:30 AM UTC
This incident has been resolved. All Privy Displays are online.
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