Resolved after 3 hours 21 minutes, affecting Backend and AWS ec2-us-east-1, on August 14, 2026.
We are continuing to work on a fix for this issue.
Affected components
BackendAWS ec2-us-east-1
Update timeline
- investigating Aug 14, 2026, 03:48 PM UTC
We are currently investigating reports of slowness and intermittent issues on our backend infrastructure across services like Mail and Drive.
- identified Aug 14, 2026, 04:17 PM UTC
The root cause issue has been identified and the team is working towards resolution.
- identified Aug 14, 2026, 04:46 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 14, 2026, 07:10 PM UTC
The fix has been deployed and monitored. The incident is now resolved.
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