Prefect incident

Service disruption for logs component

Resolved after 5 minutes, affecting Observability, on July 24, 2026.

resolved Jul 24, 2026, 09:26 PM UTC

This incident has been resolved. Logs are fully operational. The issue was caused by an edge case in autoscaling, and we've taken steps to prevent recurrence. We apologize for any inconvenience and thank you for your patience.

Started
Jul 24, 2026, 09:21 PM UTC
Resolved
Jul 24, 2026, 09:26 PM UTC
Duration
5m
Detected by Pingoru
Jul 24, 2026, 09:21 PM UTC

Affected components

Observability

Update timeline

  1. investigating Jul 24, 2026, 09:21 PM UTC

    We're currently investigating an issue affecting our logs service. Users may experience issues viewing logs. Our team is actively looking into the cause, and we'll provide an update as soon as we have more information.

  2. identified Jul 24, 2026, 09:22 PM UTC

    We've identified the root cause and are working on a fix. Logs may continue to be affected until the fix is fully rolled out. We'll post another update when the issue is resolved.

  3. monitoring Jul 24, 2026, 09:23 PM UTC

    A fix has been implemented and we're monitoring the results. Logs should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.

  4. resolved Jul 24, 2026, 09:26 PM UTC

    This incident has been resolved. Logs are fully operational. The issue was caused by an edge case in autoscaling, and we've taken steps to prevent recurrence. We apologize for any inconvenience and thank you for your patience.

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