Prefect incident

Service disruption for outbound email

Resolved after 1 hour 43 minutes, affecting Automations and UI, on July 30, 2026.

resolved Jul 30, 2026, 02:17 AM UTC

This incident has been resolved. Email-related services are fully operational. We apologize for any inconvenience and thank you for your patience.

Started
Jul 30, 2026, 12:33 AM UTC
Resolved
Jul 30, 2026, 02:17 AM UTC
Duration
1h 43m
Detected by Pingoru
Jul 30, 2026, 12:33 AM UTC

Affected components

AutomationsUI

Update timeline

  1. identified Jul 30, 2026, 12:33 AM UTC

    We've identified the root cause of the issue affecting outbound email. Customers signing in with an email magic link may be unable to log in. Email invitations and automation email notifications are delayed. Flow runs and API access are unaffected. We'll post another update when the issue is resolved.

  2. monitoring Jul 30, 2026, 02:15 AM UTC

    A fix has been implemented and we're monitoring the results. Email services should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.

  3. resolved Jul 30, 2026, 02:17 AM UTC

    This incident has been resolved. Email-related services are fully operational. We apologize for any inconvenience and thank you for your patience.

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