Resolved after 2 hours 41 minutes, affecting EMEA - API and EMEA - Microbatch and 1 more, on March 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 16, 2026, 05:20 AM UTC
Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
- identified Mar 16, 2026, 05:42 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 16, 2026, 06:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 08:02 AM UTC
This incident has been resolved.
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