PPRO incident
Credit Card - Colombia | | Resolved Partial Service Degradation
Resolved after 2 hours 12 minutes, affecting Credit Card - Colombia, on August 4, 2026.
The service degradation affecting Credit Card - Colombia has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Affected components
Update timeline
- investigating Aug 04, 2026, 02:03 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Colombia. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 04, 2026, 02:30 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Aug 04, 2026, 04:16 AM UTC
The service degradation affecting Credit Card - Colombia has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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