PPRO incident

[External] eps | BTV VIER LÄNDER BANK, Oberbank AG, BKS Bank AG | Resolved Partial Service Degradation

Resolved after 51 minutes, affecting eps, on July 22, 2026.

resolved Jul 22, 2026, 04:01 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Jul 22, 2026, 03:09 PM UTC
Resolved
Jul 22, 2026, 04:01 PM UTC
Duration
51m
Detected by Pingoru
Jul 22, 2026, 03:09 PM UTC

Affected components

eps

Update timeline

  1. investigating Jul 22, 2026, 03:09 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Jul 22, 2026, 03:11 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. resolved Jul 22, 2026, 04:01 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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