PPRO incident

[External] BLIK OneClick | | Resolved Severe Service Degradation

Resolved after 1 hour 11 minutes, affecting BLIK OneClick, on July 20, 2026.

resolved Jul 20, 2026, 10:57 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Jul 20, 2026, 09:46 PM UTC
Resolved
Jul 20, 2026, 10:57 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 20, 2026, 09:46 PM UTC

Affected components

BLIK OneClick

Update timeline

  1. investigating Jul 20, 2026, 09:46 PM UTC

    The PPRO monitoring system has identified a Severe Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Jul 20, 2026, 09:48 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. monitoring Jul 20, 2026, 10:41 PM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of BLIK OneClick extensively to ensure that performance remains stable before we formally conclude this incident.

  4. resolved Jul 20, 2026, 10:57 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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