Resolved after 14 minutes, on July 18, 2026.
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
Update timeline
- identified Jul 18, 2026, 01:43 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Jul 18, 2026, 01:44 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
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