PPRO incident
[External] Bancontact | ING BELGIUM, BELFIUS BANK | Resolved Partial Service Degradation
Resolved after 42 minutes, affecting Bancontact, on April 7, 2026.
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Affected components
Update timeline
- identified Apr 07, 2026, 11:06 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Apr 07, 2026, 11:49 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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