PPRO incident
[External] Trustly | Nordea, Swedbank, Deutsche Banking Group | Resolved Partial Service Degradation
Resolved after 2 hours 18 minutes, affecting Trustly, on May 9, 2026.
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Affected components
Update timeline
- identified May 09, 2026, 07:02 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 09, 2026, 09:21 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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