PPRO incident
Credit Card - Mexico | | Resolved Partial Service Degradation
Resolved after 46 minutes, affecting Credit Card - Mexico, on May 6, 2026.
The service degradation affecting Credit Card - Mexico has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Affected components
Update timeline
- investigating May 06, 2026, 06:02 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Mexico. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 06, 2026, 06:22 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring May 06, 2026, 06:30 PM UTC
The service degradation affecting Credit Card - Mexico has reportedly been resolved. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 06, 2026, 06:48 PM UTC
The service degradation affecting Credit Card - Mexico has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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