PPRO incident

[External] Bancontact | BNP PARIBAS FORTIS, BELFIUS BANK | Resolved Partial Service Degradation

Resolved after 2 hours 2 minutes, affecting Bancontact, on October 24, 2026.

resolved Oct 25, 2026, 01:21 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Oct 24, 2026, 11:18 PM UTC
Resolved
Oct 25, 2026, 01:21 AM UTC
Duration
2h 2m
Detected by Pingoru
Oct 24, 2026, 11:18 PM UTC

Affected components

Bancontact

Update timeline

  1. identified Oct 24, 2026, 11:18 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. identified Oct 25, 2026, 12:06 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. resolved Oct 25, 2026, 01:21 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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