PPRO incident

Bancontact | BNP PARIBAS FORTIS | Resolved Partial Service Degradation

Resolved after 1 hour 15 minutes, affecting Bancontact, on April 19, 2026.

resolved Apr 19, 2026, 11:51 PM UTC

The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Apr 19, 2026, 10:36 PM UTC
Resolved
Apr 19, 2026, 11:51 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 19, 2026, 10:36 PM UTC

Affected components

Bancontact

Update timeline

  1. identified Apr 19, 2026, 10:36 PM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  2. resolved Apr 19, 2026, 11:51 PM UTC

    The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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