PowerSchool incident
PowerSchool SIS - Users hosted in west region are unable to access PS SIS
Resolved after 21 hours 36 minutes, affecting PowerSchool SIS, on May 13, 2026.
We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance. Our teams are actively monitoring the system to ensure stability and full restoration of service.
Affected components
Update timeline
- investigating May 13, 2026, 05:41 PM UTC
We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- identified May 13, 2026, 08:24 PM UTC
We have identified the cause for the ongoing issue in PowerSchool SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
- monitoring May 13, 2026, 10:12 PM UTC
We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance. Our teams are actively monitoring the system to ensure stability and full restoration of service.
- resolved May 14, 2026, 03:17 PM UTC
This incident has been resolved.
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