PowerSchool incident

PowerSchool eSchoolPlus SIS - intermittent slowness

Resolved after 4 hours 22 minutes, affecting PowerSchool eSchoolPlus SIS, on October 22, 2026.

resolved Oct 22, 2026, 06:53 PM UTC

The issue affecting attendance functionality in the PowerSchool eSchoolPlus SIS East Region has been resolved. Service performance has remained stable following the deployment of the fix, and we have confirmed normal operation. We appreciate your patience while we worked to restore service.

Started
Oct 22, 2026, 02:30 PM UTC
Resolved
Oct 22, 2026, 06:53 PM UTC
Duration
4h 22m
Detected by Pingoru
Oct 22, 2026, 02:30 PM UTC

Affected components

PowerSchool eSchoolPlus SIS

Update timeline

  1. investigating Oct 22, 2026, 02:30 PM UTC

    We are investigating reports of intermittent slowness while accessing attendance within PowerSchool eSchoolPlus SIS East Region. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

  2. identified Oct 22, 2026, 03:15 PM UTC

    We have identified the cause for the ongoing issue in eSchoolPlus SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

  3. monitoring Oct 22, 2026, 04:08 PM UTC

    We have deployed a fix to production that has resolved the issue in eSchoolPlus SIS Prod East Region. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  4. resolved Oct 22, 2026, 06:53 PM UTC

    The issue affecting attendance functionality in the PowerSchool eSchoolPlus SIS East Region has been resolved. Service performance has remained stable following the deployment of the fix, and we have confirmed normal operation. We appreciate your patience while we worked to restore service.

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