Posh AI incident

Cloud Provider issues

Resolved after 1 hour 54 minutes, affecting Posh Portal and Voice Assistants and 1 more, on June 12, 2025.

resolved Jun 12, 2025, 08:36 PM UTC

This is now resolved, there have been no signs of the earlier issues for the last hour.

Started
Jun 12, 2025, 06:42 PM UTC
Resolved
Jun 12, 2025, 08:36 PM UTC
Duration
1h 54m
Detected by Pingoru
Jun 12, 2025, 06:42 PM UTC

Affected components

Posh PortalVoice AssistantsDigital AssistantsPosh AnswersKnowledge Assistants

Update timeline

  1. investigating Jun 12, 2025, 06:42 PM UTC

    Our cloud provider is currently experiencing wide-spread latency and network-related issues across all of their customers. The Posh platform is experiencing degraded performance.

  2. monitoring Jun 12, 2025, 07:39 PM UTC

    Our cloud provider has advised that all services have recovered. We are continuing to monitor to be sure this is the case.

  3. resolved Jun 12, 2025, 08:36 PM UTC

    This is now resolved, there have been no signs of the earlier issues for the last hour.

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