Posh AI incident

Slow Performance Affecting Posh Portal and Knowledge Ingestion

Resolved after 1 hour 56 minutes, affecting Posh Portal, on September 23, 2026.

resolved Sep 23, 2026, 05:07 PM UTC

The incident has been resolved and Posh Portal and Knowledge Ingestion are operating normally. Posh experienced slow performance for 97 minutes between 11:11 AM and 12:48 PM Eastern Time on 09/23/2026.

Started
Sep 23, 2026, 03:11 PM UTC
Resolved
Sep 23, 2026, 05:07 PM UTC
Duration
1h 56m
Detected by Pingoru
Sep 23, 2026, 03:11 PM UTC

Affected components

Posh Portal

Update timeline

  1. identified Sep 23, 2026, 03:11 PM UTC

    Posh customers may be experiencing slow performance affecting Posh Portal and Knowledge Ingestion. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 23, 2026, 04:24 PM UTC

    Posh customers may be experiencing slow performance affecting Posh Portal and Knowledge Ingestion. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Sep 23, 2026, 05:07 PM UTC

    The incident has been resolved and Posh Portal and Knowledge Ingestion are operating normally. Posh experienced slow performance for 97 minutes between 11:11 AM and 12:48 PM Eastern Time on 09/23/2026.

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