Posh AI incident

Posh Portal access via Single Sign On (SSO) is failing

Resolved after 57 minutes, affecting Posh Portal and Knowledge Assistants, on October 23, 2025.

resolved Oct 23, 2025, 04:22 PM UTC

This incident is resolved. We have confirmed access is working again with multiple clients that were affected by this.

Started
Oct 23, 2025, 03:24 PM UTC
Resolved
Oct 23, 2025, 04:22 PM UTC
Duration
57m
Detected by Pingoru
Oct 23, 2025, 03:24 PM UTC

Affected components

Posh PortalKnowledge Assistants

Update timeline

  1. investigating Oct 23, 2025, 03:24 PM UTC

    We are currently investigating an issue with access to the Posh Portal for clients using SSO.

  2. monitoring Oct 23, 2025, 03:45 PM UTC

    We have identified the issue and implemented a fix. We are now monitoring and seeing successful logins.

  3. resolved Oct 23, 2025, 04:22 PM UTC

    This incident is resolved. We have confirmed access is working again with multiple clients that were affected by this.

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