Poplapay incident

Increased transaction failure rate

Resolved after 2 hours 32 minutes, affecting Nets Finland, on November 4, 2024.

monitoring Nov 04, 2024, 02:08 AM UTC

Nets Finland acquiring had an incident causing authorizations to decline between 1:08 and 3:45 EET. Incident has now been resolved and authorizations are working normally. We are monitoring the situation.

Started: Nov 04, 2024, 12:02 AM UTC
Resolved: Nov 04, 2024, 02:35 AM UTC
Duration: 2h 32m
Detected by Pingoru: Nov 04, 2024, 12:02 AM UTC

Affected components

Nets Finland

Update timeline

investigating Nov 04, 2024, 12:02 AM UTC

We are currently investigating this issue.
monitoring Nov 04, 2024, 02:08 AM UTC

Nets Finland acquiring had an incident causing authorizations to decline between 1:08 and 3:45 EET. Incident has now been resolved and authorizations are working normally. We are monitoring the situation.
resolved Nov 04, 2024, 02:35 AM UTC

This incident has been resolved.

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