Poplapay incident

Elevated error rates for Danish Visa transactions

Resolved after 1 hour 15 minutes, affecting Nets Denmark, on September 29, 2026.

monitoring Sep 29, 2026, 11:04 AM UTC

Issue resolved around 12.45 CEST

Started
Sep 29, 2026, 10:40 AM UTC
Resolved
Sep 29, 2026, 11:56 AM UTC
Duration
1h 15m
Detected by Pingoru
Sep 29, 2026, 10:40 AM UTC

Affected components

Nets Denmark

Update timeline

  1. investigating Sep 29, 2026, 10:40 AM UTC

    We are seeing elevated error rates on Visa transactions for Danish DKK transactions

  2. monitoring Sep 29, 2026, 11:04 AM UTC

    Issue resolved around 12.45 CEST

  3. resolved Sep 29, 2026, 11:56 AM UTC

    This incident has been resolved.

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