Resolved after 3 hours 18 minutes, affecting Payment Backend, on March 24, 2025.
The issue has been located to a third party service, which now appears to be working normally again. The authorization success rates are back to normal, and we are monitoring the situation.
Affected components
Payment Backend
Update timeline
- investigating Mar 24, 2025, 07:48 AM UTC
Some of the payment terminal transactions are failing. We are currently investigating the issue.
- monitoring Mar 24, 2025, 08:10 AM UTC
The issue has been located to a third party service, which now appears to be working normally again. The authorization success rates are back to normal, and we are monitoring the situation.
- resolved Mar 24, 2025, 11:07 AM UTC
This incident has been resolved.
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