Poplapay incident

Elevated authorization failures

Resolved after 2 hours 8 minutes, affecting Nets Denmark, on March 30, 2026.

monitoring Mar 30, 2026, 12:17 PM UTC

Upstream provider has applied a fix and authorizations are succeeding again

Started
Mar 30, 2026, 12:00 PM UTC
Resolved
Mar 30, 2026, 02:08 PM UTC
Duration
2h 8m
Detected by Pingoru
Mar 30, 2026, 12:00 PM UTC

Affected components

Nets Denmark

Update timeline

  1. investigating Mar 30, 2026, 12:00 PM UTC

    We are seeing elevated authorization failures for Nets Denmark acquiring

  2. investigating Mar 30, 2026, 12:08 PM UTC

    Nets Denmark acquiring connection is experiencing an outage, we are monitoring the situation

  3. monitoring Mar 30, 2026, 12:17 PM UTC

    Upstream provider has applied a fix and authorizations are succeeding again

  4. resolved Mar 30, 2026, 02:08 PM UTC

    This incident has been resolved.

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